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• Submit incident tickets and check status of existing trouble tickets
• Search knowledgebase, solutions, downloads, documentation, notices, incidents, and FAQs

Easily searchable and well documented best practices and solutions to common problems in an online knowledgebase. Customers can create cases, upload relevant information, search the knowledgebase, and track cases to resolution.

Laboro application, together with its integrated help, is well documented through:

• User Manual
• Installation Guide

We suggest you to read the accompanying documentation to familiarize yourself with all application functionalities and get the most of Laboro.

To eliminate the most complicated problems, we use the possibility of connecting to your computer over the Internet. For this type of connection we’re using TeamViewer (more info at www.TeamViewer.com). TeamViewer is a simple tool used around the world that allows you to connect two computers over the Internet.
Connecting to your computer is possible only when TeamViewer is up and running, and after you give permission – (identification number and password) - just before linking the two computers. All actions performed on your computer after it is linked are clearly visible.